Listening Is the Way to Winning
We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development.
We do that by combining our best sides.
If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so generous, apply now for the position of
Senior Member Services Specialist (Onboarding)
Zurich 80-100% Reference 1820
You are responsible for the onboarding and lifecycle servicing of member banks of the new digital stock exchange. This includes due diligence and the coordination of all teams which are necessary to onboard the Member-Bank and ensure adequate lifecycle of members.
What You Will Do
Coordination and communication with clients
Maintenance of Data (in the first phase mainly manual, later supported by interfaces)
CRM Data (MS Dynamics)
KYC Data for FICO- Tonbeller tool
Contract Management / Versioning
Storing the physical contracts (if necessary)
Making sure that all contracts are up to date
Ensure comprehensive execution of billing
Provide a decision dossier to SDX Board
Support of junior resources
What You Bring
Commercial apprenticeship in a bank or equivalent education
Fluent in German and English (oral and written)
Very good communication and coordination skills especially with clients
3 - 5 years experience in communication with clients
3 - 5 years experience in the capital markets industry, preferably at stock exchanges
Knowledge of the relevant laws and regulations of the financial industry, in particular stock exchanges (FinFraG, Banking Act, Stock Exchange Act, FINMA Circular, IOSCO International Organisation of Securities Commissions etc.) is an advantage
Practical work experience with member onboarding with an exchange is an advantage
Efficient working methods with a strong quality awareness
Independent and structured way of working, quick comprehension, high self-initiative, practice-oriented and flexible
Strong team player with a hands-on mentality
Flexible Work Models
We trust our employees that’s why you can arrange your work-from-home and in-office times with the team flexibly.
Personal Development Programs
You can periodically attend training sessions, in-house classes, SIX Academy seminars, and mentoring or coaching sessions.