Night Auditor - Explora Journeys
MSC Cruises
geneva, CH
vor 4 Tg.

JOB PURPOSE

An exciting opportunity exists for a world class Night Auditor to join our newly created luxury travel brand Explora Journeys .

The Night Auditor welcomes guests with a warm and friendly disposition, answers their questions, handles their feedback promptly attends to their requests in a professional and timely manner.

KEY ACCOUNTABILITIES

  • Conducts the financial audit, reconciliation and end of day procedures;
  • Cash handling duties as required;
  • Provides information and general assistance to guests during the night shift;
  • Performs all necessary administrative tasks to assist the overall guest services department.
  • QUALIFICATIONS (skills, competencies, experience)

  • Fluent English, oral and written. Additional languages are beneficial;
  • High School certificate;
  • Guest Services experience;
  • Cruise industry experience is an advantage;
  • Extensive experience with diverse Luxury / rPremium hospitality;
  • Proficient use of Microsoft Office Suite;
  • Knowledge of Fidelio / Otalio Cruise System and POS systems is an advantage;
  • Excellent communication and customer care skills;
  • Problem solving skills. Ability to work independently.
  • VISA REQUIREMENTS (if any)

    Possess a valid passport and when possible a seaman book copy.

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