Service Provider & Outsourcing Manager, IWM COO, 80-100%
Credit Suisse
Zürich, Region Zurich, Switzerland , Suisse
vor 3 Tg.

We Offer

  • An exciting role in the International Wealth Management (IWM) COO within the Department Front Support and Operational Management
  • You are part of a highly motivated team that is responsible for the global framework on outsourcing and service management for the IWM division
  • You have the possibility to act as global Service Manager towards a dedicated group of intra-group and 3rd party providers and run service governance, KPI and strategic service reviews to improve service quality
  • You are responsible for a newly created Service Performance Tool and Procedure, for both change-the-bank as well as BAU activities
  • You have the opportunity to support dedicated strategic and regulatory initiatives on outsourcing, such as EBA outsourcing principles or new outsourcing cases
  • You are in charge to ensure smooth BAU processes and preparation of monthly senior management committee
  • Being part of a highly motivated team in a global, dynamic and diverse environment, you closely collaborate with different stakeholders from all business areas
  • A completed university degree or similar higher education, preferably in Business Administration / Management or Banking & Finance or Law
  • You possess ideally 4 - 6 years of professional and / or 2 years of Private Banking experience in a similar environment / role
  • You have a fundamental understanding of wealth management business and banking operations, strong analytical skills and problem solving capabilities
  • You consider yourself someone with excellent communication and presentation skills, experience in stakeholder management and the ability to established trusted relationships at senior management level
  • You are highly self-motivated with the ability to work independently
  • You easily stay organized, work efficiently and structured and stick to deadlines
  • You are business fluent in English
  • Mr. J. Lindemann would behappy to receive your application. Please apply via our career-portal.

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