EMEA Order To Cash (OTC) Lead
CSL Behring
Bern, CH
vor 4 Std.
source : DirectEmployers Association

With operations in 35+ nations and 27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza.

Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.CSL is the parent company of CSL Behring and Seqirus.

CSL Behring () is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions.

CSL Behring operates CSL Plasma () , one of the world's largest collectors of human plasma, which is used to create CSL's therapies.

Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!CSL Behring is a global biotherapeutics leader driven by its promise to save lives.

For our global organization, we are looking for a EMEA Order To Cash (OTC) Lead As "EMEA Order To Cash Lead", you an integral part of the Business Process Owner Team and accountable for ensuring CSL's E2E OTC capabilities and its global standard are sustained and further improved in Europe You cover all activities within Customer Management, Order Entry, and Fulfilment, Credit and Collection and Trade Compliance (within Commercial Affiliates and Manufacturing sites).

You are responsible for governing the deployment of additional OTC capabilities in the country or region to ensure the integrity of the global template while driving continuous improvement initiatives to meet target performance levels.

Furthermore, you are accountable for ensuring business sustainability and process conformance based on global CSL standards.

These are your responsibilities in detail : + Fostering a strong partnership with CSL's European Affiliates, including Commercial, Logistics, Finance, Trade Compliance and Technology / Data (I&T)+ Using Data and Analytic to ensure highest level of productivity and conformance within the E2E OTC+ Analyzing and measuring the effectiveness of existing business processes and develop sustainable, repeatable and scalable business process improvement that meet CSL 2030 strategies and creating action plans as applicable+ Defining new information digital capabilities (ERP, RPA, Interface, etc) to support reengineering business processes and represent the business to define requirements and business cases for the new capabilities.

  • Coordinating global E2E OTC improvement initiatives and projects ensuring adherence to global standards starting with business case development through implementation+ Ensuring dependencies and integrations to drive the development and implementation processes, and tactical procedures are identified in a timely manner and aligned with the global template+ Responsible for managing regular cadence (weekly / monthly) with the business to monitor Process Health in the country / region+ Developing and coordinating the creation and improvement of policies, methods, procedures, instructions, and forms to achieve greater operations efficiency and cost-effectiveness+ Collecting and analyzing process data to initiate, develop and recommend business practices and procedures+ Ensuring OTC processes are in compliance with internal and external requirements (EU regulations) Who you are : With your proven governance, organizational and interpersonal capabilities at the enterprise level, the below competencies contribute to your success : + University degree in Finance, Supply Chain, Business, or a related field, ideally with additional MBA studies+ Minimum 5 years of Order To Cash or Commercial Supply Chain experience with increasing responsibility+ Strong understanding of commercial, logistics, trade compliance, and finance technologies and hands-on experience in Contract, CRM, S4 / Hana (SD), and EDI interface+ At least 3 years of experience in a leadership and project management role, preferably in a global setting+ Proven Order To Cash leadership and experience for transforming Order Fulfilment (System and Process changes), life sciences / pharmaceutical preferred.
  • Strong capability to work, influence and communicate with various levels within the organization+ Excellent Superior influencer, with strong presentation and leadership skills+ Effective change agent able to implement strategic initiatives across the organization+ Proactive, Customer Focused and Solution driven+ Process and Data-driven individual, Strong Business acumen, Think-outside-the- box and Strong Analytical approach+ Ability to supervise and direct assigned staff including monitoring and evaluating work performance, interviewing and hiring staff, conducting training and development, establishing work priorities and scheduling job tasks+ Strong ability to drive and promote change, capability to effectively work in a matrixed and collaborative team environment.
  • Process Improvement experience, Six Sigma certification / training is a plus+ Fluency in English. Other EU language(s) is preferredWorker Type : EmployeeWorker Sub Type : RegularR-143850 CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law.

    CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act. https : / /

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