Customer Support Developer
SunGard
Zurich, CH
vor 13 Tg.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Apex Collateral is FIS's innovative solution for collateral management, optimization and trading on a single platform. It helps collateral traders, risk professionals, operations staff and senior management manage and optimize their collateral on an enterprise-wide basis.

We have a dedicated and motivated team providing support to our global base of customers.

What you will be doing

You will be part of the Apex Collateral Customer Dev Support team in Zurich and work closely with the Customer Dev Support teams in the different time zones.

You will analyse technical and business issues and coordinate and implement solutions based on source code changes in Java technologies.

You’ll participate in preparation of delivery packages and release software and actively contribute to build up and run a global customer support Team.

You should be flexible regards to working hours.

Responsibilities :

  • Coordinate with the support teams in Zurich, Belgrade, Pune and Collegeville from an operational perspective for Apex Collateral customers
  • Close collaboration with customers, business analysts, Dev teams and product management
  • Analyse technical and business application issues and implement / coordinate solutions using Java enterprise technologies based on the existing Apex Collateral platform
  • Prepare delivery packages and release software to customers.
  • What you bring :

  • Up to 3 years’ experience as a developer in the Java enterprise environment
  • Basic Knowledge of Oracle and SQL server database.
  • Knowledge of Agile, Kanban and test-driven development
  • Knowledge in the financial business domain
  • Added bonus if you have :

  • Knowledge within the collateral management and securities finance space will be a plus.
  • Worked as part of a global team.
  • What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • A work environment built on collaboration, flexibility and respect
  • Varied and challenging work to help you grow your technical skillset
  • With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.

    We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries.

    Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

    For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    The EEO is the Law poster is available here and here

    For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

    However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

    All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    As part of the selection process this role may require an assessment to determine suitability

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