As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.
Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second.
The company’s relentless focus on innovation is a catalyst for the rapid growth of digital commerce on any device for everyone, everywhere.
As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace.
We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You’re an Individual. We’re the team for you. Together , let’s transform the way the world pays.
Job Description and Responsibilities
What we expect of you, day to day
We are seeking a Senior Product Manager to work directly with key issuing, acquiring and merchant clients in the Central Europe region (DACH + NL) in our Digital Product team servicing our clients with subject matter expertise in Visa’s suite of authentication and risk solutions .
You’ll be responsible for developing and maintaining a successful risk solutions sales pipeline, ensuring client-facing teams have the knowledge, collateral and support they need to rapidly grow product penetration and revenue.
You will be a native German speaker and you will demonstrate strong commercial acumen, will be able to articulate the key trends in risk, authentication, and the emerging digital identity space.
You’ll also support from time to time client engagements in tokenisation use cases under the banner of Visa’s Digital Commerce framework
You will be organised and able to drive multiple initiatives simultaneously, across different functions within Visa and externally.
You will be required to work in a complex matrix environment across Visa and the assigned Visa client base, collaborating with and managing stakeholders on a daily basis to ensure delivery of joint priorities.
As such, you must have excellent stakeholder management skills across all levels of business.
You will be an ambassador for Visa at tradeshows, workshops, and industry events. You will become an SME on authentication, risk and identity products, and must be up to speed on regulations in Europe.
You will deliver on previous industry sales expertise in the payment card networks, fraud management, e-commerce payments security, identity, and payment-processing world.
What we’re after
Significant experience in e-commerce, authentication, fraud, and identity platforms
Passion and deep knowledge of global and emerging payments technologies, product solutions, commercial and operational frameworks
Excellent understanding fraud systems, 3-D Secure, payment processors
Consumer driven mindset must have an in-depth knowledge of how risk solutions can drive security and reduce friction from the consumer’s point of view
Excellent PowerPoint and Excel Skills are a must have.
Commercial acumen an understanding of the economics of the client’s business and the ways risk products can impact a client’s P&L, as well as the commercial drivers of Visa’s business
Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical internal and external audiences, at varying levels of management
Exceptional interpersonal and presentation skills and a proven ability to influence and communicate effectively across regional and functional lines
Highly collaborative, ability to work across multiple teams in an organization. Strong interpersonal skills to influence and build credibility as a "peer" with leaders and team members within Visa
Able to combine aspects of the business and commercialisation with technical understanding and communicate them in both German and English with ease.
Ability to manage a complex and varied workload, requiring support of multiple ongoing product and solution development initiatives and providing product support for teams delivering implementation projects
Advanced planning, organizational and problem-solving skills
Knowledge / Skills / Abilities :
Typically a Tertiary education degree or alternatively 10-12 years relevant industry experience.
At least 5 plus years’ experience in fraud services to financial institutions, including identity, authentication and risk.
Knowledge of banking, credit cards, fraud controls and or payment processing within the Central Europe region (DACH + NL)
Understanding of complex enterprise selling opportunities and managing / closing long sales pipelines (12-24 months)
Experienced negotiating contracts with major and regional issuers and a deep understanding of vendor management review processes.
Experience managing sales pipeline using a CRM preferably Sales Force.
Experience providing exceptional customer / client support
Experience working side-by-side with other operational departments
Comfortable creating dynamic customer business analysis and presenting to C Level bank executives.
Think you have what it takes?
If you are interested in a career that will challenge and inspire you we’d love to hear from you!
Diversity & Inclusion
Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture.
We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.
By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.