Mice & Convention Sales Manager
Hilton Geneva Hotel & Conference Centre
Close to Geneva Airport, we are 2 kms away from Geneva Lake. Our property offers 496 rooms, 3 restaurants, a LivingWell Health Club with its largest indoor pool of Geneva and more than 5’500 m2 of conference and event space.
At Hilton Geneva Hotel & Conference Centre, we are proud to welcome our guest in the largest hotel of Switzerland! We are looking for the best talents ready to share the light and the warmth of hospitality and join our international group for a meaningful career.
What is it like to work for Hilton?
For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day,
Our team members have the opportunity to travel the world with our Go Hilton program that they can share with friends & family.
They also have access to our Hilton University : the development of our teams is at the heart of what we do! With Thrive Hilton , we also provide our team members with a holistic approach to their well-being and personal development.
Finally, we aim at making our planet a greener place with our Travel with Purpose commitment.
What will you work on at Hilton Geneva?
As MICE & Conventions Sales Manager, you will analyse local and international market and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
Specifically, you will be responsible for performing the following tasks to the highest standards :
Analysis local and international market and competitor activity to identify business leads (MICE and convention)
Generate leads, and build and nurture client relationships
Development of commercial relationships with event managers of the hotel's accounts
Regular monitoring of events (trade fairs, congresses, conventions) scheduled in the city in order to promote the hotel's services to the organizers and exhibitors
Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
Promote the hotel's services to MICE agencies and PCOs (local and international)
Attend Sales events, as required
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Research consumer needs and identify how our solutions meet them
Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
Occasional participation in local and international trade shows
Daily and Monthly Responsibilities
Create and execute a strategic sales plan that expands customer base and extends global reach
Meet with potential clients and grow long-lasting relationships by understanding their needs
Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships
Manage month-end and year-end close processes
Response to RFP in due time
Competition check
Participation in commercial actions (quaterly),
Sales calls
BBOB (Bring Back Old Business) (weekly)
Daily and Monthly Responsibilities
Create and execute a strategic sales plan that expands customer base and extends global reach
Meet with potential clients and grow long-lasting relationships by understanding their needs
Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships
Manage month-end and year-end close processes
Response to RFP in due time
Competition check
Participation in commercial actions (quaterly),
Sales calls
BBOB (Bring Back Old Business) (weekly)
What makes us a good match?
At Hilton Geneva, we live and work every day by our six core values : H ospitality, I ntegrity, L eadership, T eamwork, O wnership and N ow.
If they reasonate with you, let’s meet!
For this specific job opportunity, we would value the following skills, experience and attitude :
Master’s degree in business Management with at least 5-year of growing experience in Sales management
Previous experience in a similar role in the hospitality or another relevant industry
Fluent in English and French
Very positive attitude and excellent communication skills
Ability to work under tight deadlines, ability to work on own or in teams
Commitment to deliver high levels of service to guests
Methodical and well organized, great projects management teams
Creative and innovative mindset
IT literate, passion for social media management
What are the next steps?
If you’re interested in this job opportunity, please apply directly on Hilton Career website,
We will review all applications and will give you a feedback in the coming weeks,
Our HR team will get in touch with you for a first phone call if we feel we are of a good match,
As a next step, we would plan an interview with our Housekeeping Manager and our HR Director
You may then go through an online behavioral assessment to understand a bit more about yourself and you will finally meet with our Hotel General Manager.
Any question left? Please reach out to us at 
