IT Service Owner for Channels Content Solutions (m / f / x)
Are you an experienced IT Service Owner (m / f / d) looking for a new project? Our client, a company in the financial industry located in Zürich offers an interesting and exciting opportunity as IT Service Owner.
As a main task, you will be responsible for the day-to-day operations and will support project streams which are part of a strategic and multi-year digitization program.
We offer a highly interesting environment in a motivated team with a "change" spirit.
Your role as IT Service Owner (m / f / x)
Service planning (lifecycle, service enhancements and continuous improvements) Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and various IT units
Incident- and defect management (analysis, proactive tracking and escalation management)
Analysis of Change Requests, release planning
Subject matter expert of end-to-end processes, logical and physical architecture
Service management (SLA / OLA control)
Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)
Maintenance support in terms of lifecycle changes, application documentation, regular controls, statistics, etc.
Support of test preparation and execution, release support
Analysis for incidents and defects, tracking and coordination with internal and external providers
University degree in computer science or similar
Proven experience within financial industry - solid knowledge of underlying banking processes and data regulatory requirements
Proven experience with enterprise content management solutions for multiple e-channels and its challenges especially regarding content distribution
Proven expert knowledge within the technical integration of content distribution (and underlying campaign management) for various target client groups
Profound skills within software development
Experience using XML, JSON and / or HTML(5)
Experience in web services (REST API)
Know how in banking operations and incident management as an additional asset
Good skills within application and vendor management
Strong coordination and presentation capabilities
Nice 2 Haves
Knowledge in containerized solutions (Kubernetes, Docker)
Experience in server system engineering and configuration
Location : Zürich
Start date : As soon as possible
Duration : 6+ month (permanent position possible)
If you would like to apply for this project as Project Manager (m / f / d), please contact me via phone Telephone number removed for more information.
Or you can apply directly by clicking the Apply button or send me an e-mail (k.zipper(a)computerfutures.ch)
We are looking forward to your application.
Sthree Switzerland is acting as an Employment Business in relation to this vacancy.
Contact Name : Kai Zipper
Reference : TJ / 3387 / CF-33516635 1594816252
Job ID : 2839399