IT Service Owner
Computer Futures
vor 1 Tg.
source : Technojobs

IT Service Owner for Channels Content Solutions (m / f / x)

Are you an experienced IT Service Owner (m / f / d) looking for a new project? Our client, a company in the financial industry located in Zürich offers an interesting and exciting opportunity as IT Service Owner.

As a main task, you will be responsible for the day-to-day operations and will support project streams which are part of a strategic and multi-year digitization program.

We offer a highly interesting environment in a motivated team with a "change" spirit.

Your role as IT Service Owner (m / f / x)

  • Service planning (lifecycle, service enhancements and continuous improvements) Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and various IT units
  • Incident- and defect management (analysis, proactive tracking and escalation management)
  • Analysis of Change Requests, release planning
  • Subject matter expert of end-to-end processes, logical and physical architecture
  • Service management (SLA / OLA control)
  • Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)
  • Maintenance support in terms of lifecycle changes, application documentation, regular controls, statistics, etc.
  • Support of test preparation and execution, release support
  • Analysis for incidents and defects, tracking and coordination with internal and external providers
  • Required Skills

  • University degree in computer science or similar
  • Proven experience within financial industry - solid knowledge of underlying banking processes and data regulatory requirements
  • Proven experience with enterprise content management solutions for multiple e-channels and its challenges especially regarding content distribution
  • Proven expert knowledge within the technical integration of content distribution (and underlying campaign management) for various target client groups
  • Profound skills within software development
  • Experience using XML, JSON and / or HTML(5)
  • Experience in web services (REST API)
  • Know how in banking operations and incident management as an additional asset
  • Good skills within application and vendor management
  • Strong coordination and presentation capabilities
  • Nice 2 Haves

  • Knowledge in containerized solutions (Kubernetes, Docker)
  • Experience in server system engineering and configuration
  • Further information

  • Location : Zürich
  • Start date : As soon as possible
  • Duration : 6+ month (permanent position possible)
  • Interested?

    If you would like to apply for this project as Project Manager (m / f / d), please contact me via phone Telephone number removed for more information.

    Or you can apply directly by clicking the Apply button or send me an e-mail (k.zipper(a)

    We are looking forward to your application.

    Sthree Switzerland is acting as an Employment Business in relation to this vacancy.

    Contact Name : Kai Zipper

    Reference : TJ / 3387 / CF-33516635 1594816252

    Job ID : 2839399

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