Business Manager – Global Business Services
Credit Suisse
Zürich, Region Zurich, Switzerland , Svizzera
5d ago

We Offer

Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations.

Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice.

Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities.

We are Credit Suisse.An opportunity to be a key part of Global General Services (GGS) leadership team with specific responsibilities across 6 key areas as outlined below.

GGS are an international team delivering a range of specialized and diverse services targeted across the entire firm. Our offerings encompass structural data, language and translation, records management services, print and travel. We Offer :

  • The Business Manager role supports the Departmental Head across all department wide activities including (but not limited to), production of the Business Plan, operational reporting, maintenance of audit / incident logs, workforce strategy and multiple ad hoc tasks
  • Strategic Planning & Execution
  • Preparation of 3 year Business Plan and and oversight monitoring of delivery
  • Financial Management
  • Translation of GGS plans into the financial forecast and budget and tracking of progress versus the business plan
  • Control Framework
  • Co-ordination of RCSA, maintenance of audit log issues, incident reporting, risk reporting etc.
  • Develop Vendor management framework across GSS : Governance, scope, process, reporting, roles and responsibilities, evaluation of supplier risk etc.
  • Design ongoing monitoring process and implement

  • Performance reporting
  • Produce ongoing operational performance reporting for GGS, consistently reviewing content to ensure onging appropriateness
  • Consolidate GGS wide benchmarking activity reporting and summary vendor management related report suite
  • Communications
  • Produce and maintain the GGS communication framework including, newsletter, townhalls, GGS welcome pack, announcements and informal update session
  • Produce materials for each GGS communication channel
  • Human capital
  • Co-ordination of yearly GGS Management offsite to define objectives, performance measures and human capital
  • Review use of GGS training budget and manage accordingly
  • Design and implementation of GGS Promotion process
  • You Offer :

  • You bring several years of relevant experience in a similar position ideally within the banking industry
  • You have a proven track record of delivery and a flexible work style
  • You demonstrate sound understanding of finance, communications, controls and vendor management
  • You have a strong network and demonstrable ability to influence without management authority
  • You bring the confidence and the ability to work with the executive management combined with strong influencing and interpersonal skills
  • You have precious experience of stakeholder management, performance management and talent management
  • Flexibility, dedication and a strong sense of ownership describe your work ethics
  • Are you a problem solver with a positive personality and passionate about team work ? Then we are sure that you would be an excellent fit for the team.

  • LI-CSJOB*Mr. N. Scialom would be delighted to receive your application. Please apply via our Career Portal. Credit Suisse is an equal opportunity employer.
  • Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

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