Territory - Zürich or Basel Field Service Engineer is responsible to maintain, install and repair Sciex products at both internal and external customer sites, including strategic accounts.
This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members.
Primary Responsibilities+ Completes and successfully pass assigned training tasks on assigned products and responsibilities+ Working knowledge of Sciex and OEM products+ Experienced in performing high quality installation, repair and maintenance on mass spec instruments+ Assigned and responsible for customer satisfaction at strategic accounts+ Performs IQ / OQ and other qualification products.
Includes training.+ Mentors and trains lesser experienced staff members+ Experienced in HPLC installation and maintenance+ Performs preventive maintenance on select products+ Demonstrates and completes all administration duties+ Maintains own tool and parts inventory to ensure adequate supplyEducation and / or Work Experience Requirements : + Associate's degree (A.
S. / A.A.S) or Bachelor's degree (B.S. / B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience+ Prior experience using and / or servicing mass spectrometry or scientific instruments is required.
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