Customer Data Manager
Syngenta
Basel, SWITZERLAND
vor 6 Tg.

Description

Customer Data Manager Downers Grove, IL

What You Will Do :

  • Partner with the Headof Insights & Analytics in leading the implementation of a new master datamanager platform supporting customer data across North America (NA) Seedsdivision
  • Coordinate the day today function of customer data management for the North America SeedsOrganization
  • Facilitate theexecution of the Customer Data Strategy and coordinate with consumers of customerdata across NA Seeds
  • Partner with IT and Digitalteams to leverage the technology enable quality customer data
  • Provide direction tothe Customer Data Analyst on data profiling and data completeness expectations
  • Lead the use of CustomerData with the Commercial team as a strategic asset
  • Develop and enforce customerdata governance guiding principles and policies
  • Escalate customer dataissues to the data governance board
  • Coordinatecollaboration between Sales, Marketing and Digital on how Customer Data iscaptured, cleaned and utilized
  • Coordinate betweenSales, Marketing and Digital on how Customer Data is captured, cleaned andutilized
  • Establish KPI’stracking the quality of our Customer Data
  • Enable improved salesproductivity for Sales teams by improving the effectiveness and efficiency of CustomerData
  • Act as the centralcontact point for the issues impacting customer attributes common across theenterprise and report them to the governance board
  • Own attributes usedacross the NA Seeds enterprise to define customer data governance standards,rules and processes
  • Ensure the customerdata governance objectives are cascaded down to individual functions
  • Recommend improvementsin customer data governance from an enterprise perspective
  • Who You Are :

  • Seasoned Master DataManager experienced with customer data and possessing deep understanding of itsimpact on organizations
  • You Have :

  • Bachelor’s Degree in IT,Data Analytics, or related field
  • Minimum 7+ years architecting and managing master data management efforts
  • Experience successfully communicating complex technical concepts, processes and procedures to all levels of audiences from senior managers to end-users
  • Ability to clearly andaccurately define problems by collecting data and facts and the ability todevelop solutions to those problems
  • Experience or knowledgeof SAP system, Salesforce.Com, MicrosoftExcel and Access and other programming
  • Demonstrated ability to design, lead, implement, and support MDM initiatives and processes in a data driven environment
  • Experience implementing at least one new MDM system and corresponding data cleansing activities
  • Experience with extensive data toolsets for integration and conversion (ETL) extract, transform and loads
  • Experience with CRM’s
  • Strong leadership competencies around strategic thinking, determining and acting as a continuous force to drive business results forward
  • You Might Also Have :

  • A broad knowledge ofagriculture industry and markets
  • What We Offer :

  • Full Benefit Package (Medical, Dental & Vision) that startsthe same day you do
  • 401k plan with company match, Profit Sharing & RetirementSavings Contribution
  • Paid Vacation, 12 Paid Holidays, Maternity and Paternity Leave,Education Assistance, Wellness Programs, Corporate Discounts among others
  • A culture that promotes work / life balance, celebrates diversityand offers numerous family oriented events throughout the year
  • Who We Are :

    Syngentais a leading agriculture company dedicated to feeding the world and improvingglobal food security by enabling millions of farmers to make better use ofavailable resources.

    We are committed to rescuing land from degradation,enhancing biodiversity and revitalizing rural communities. We have 28,000people in over 90 countries working to transform how crops are grown.

    Work Level : 5a Recruiter : Andrea Reece

    Syngentais an Equal Opportunity Employer and does not discriminate in recruitment,hiring, training, promotion or any other employment practices for reasons ofrace, color, religion, gender, national origin, age, sexual orientation,marital or veteran status, disability, or any other legally protected status.

    SyngentaContact Information :

    If you need assistance during the application process, please contact theService Desk at

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