Global Account Manager
Zurich, Switzerland
vor 15 Std.


  • Achieve commercial targets established by the Regional Director.
  • Ensure contracted revenues are protected and where possible expanded e.g. annual maintenance fees.
  • Support the finance & credit control function to ensure timely cash collection.
  • Prepare and execute an account plan in accordance with Temenos strategy. Stay updated with Temenos products and propositions in order to present these to the client as appropriate with a view to increasing client success and Temenos penetration and usage.
  • Where sales opportunities are identified, manage the full sales cycle, coordinating territory sales, business solutions, legal, finance and other specialist resources as needed.
  • Work with the lead business solution resources to ensure professional engagement to fully understand requirements, deliver quality proposals that emphasize Temenos strengths.

  • Manage the sales cycle in accordance with the TAS methodology and ensure T-Force and TAS Dealmaker are up to date at all stages.
  • Negotiate, or assist in the negotiations (depending on the deal size), on terms and conditions of the sales and service agreements.
  • Ensure that Temenos obligations under the client’s Vendor Management structure are adhered to and manage any deltas that arise whilst minimizing the cost and impact of any change on Temenos.
  • Buildlong-term relationships and referrals at all levels in the Account butespecially at the management and executive level.
  • Ensure appropriate engagementof Temenos executives from time to time.

  • Act as trusted advisor to the Account providing, either directly or indirectly, best guidance on how to maximize use of Temenos products and services to achieve current and future strategic goals.
  • Take ownership of managing the Temenos reputation in the Account by making sure NPS or other satisfaction scores are positive and where not understand any concerns and liaise with the appropriate functions in the Company to improve and rectify.
  • Performsuch other duties, functions and services, consistent with status or vocationalability, as may from time to time be required.

  • Proven track record of sales and achievement of sales targets in the banking and financial services sectors, and substantial relevant experience within the same domain (8 years or more).
  • Able to deal with people at all levels within an organization and show and demonstrate negotiating skills with key decision makers.
  • Demonstrate good communication, presentation and interpersonal skills to establish interest, trust and credibility.
  • Good understanding of banking operations and relevant processes (front, middle, back office), thorough understanding of IT processes and implementations from both functional and technical perspectives.
  • Preferably a university education in relevant business disciplines, with a post-graduate degree.
  • Solid proven experience and success in the sector is required. Knowledge of the culture, values and network.
  • English and German are a must. Any other language is a plus.
  • Self-motivated, ambitious, independent, organized, focused and be able to multi-task.
  • Willingto travel as expected (Up to 50% of the time).

  • You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
  • You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
  • You will be part of a team that values integrity; we support each other and keep our promises.
  • You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
  • You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
  • You will experience what we call Temenosity!
  • We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.

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