Senior Human Resources Officer, Geneva, Geneve
International Labour Organization (ILO)
Geneve, Switzerland
vor 6 Tg.
source :

Grade : P4

Vacancy no. : CALL / P / 2021 / 08

Publication date : 24 March 2021

Application deadline (midnight Geneva time) : 7 April 2021

Department : HRD

Organization Unit : HR / TALENT

Location : Geneva

Contract type : Fixed Term

The ILO is issuing a call for expression of interest for the above position. This is an assignment of a purely temporary nature, not expected to lead to a career in the ILO.

Duration is 12 months.

The selection process is not subject to the rules and procedures defined in Annex I of the ILO Staff Regulations.

The following are eligible to apply :

Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations. The Office will facilitate the temporary re-assignment of a selected internal candidate to this position.

External candidates. A selected external candidate will be issued with a 4.2 (e) contract.

Staff members with at least five years of continuous service with the Office are encouraged to apply.

Applications from officials who have reached their age of retirement as defined in Article 11.3 of the Staff Regulations on or before 31 December 2017, or who have already separated from ILO service upon retirement or early retirement, will not be considered.

The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities.

If you are unable to complete our online application form due to a disability, please send an email to

The ILO welcomes applicants with experience in working within ILO constituents (governments, employers' and business membership organizations, and workers' organizations).

Applications from qualified candidates from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future, would be particularly welcome.

A list of these countries can be found here : http : / / / icontent / CUSTOM / ilo / HRD PMDOCS / Non Under States EN.pdf


The Human Resources Development Department (HRD), under DDG / MR, is the central authority on human resource matters in the ILO.

The Department seeks to align the Office's human resources capacity with the strategic objectives of the Organization to ensure that it can carry out its mission effectively.

  • The Talent Management Branch (HR / TALENT) in the Human Resources Development Department (HRD) is responsible for the recruitment, selection, mobility and retention of staff;
  • the provision of services related to organizational design and job classification; staff development, training and performance management;
  • and the development of policy work within its areas of expertise.

    Within HR / TALENT, the Capability & Performance Unit is responsible for the implementation of the Office's capability and performance strategy, including management of the performance management framework and centralized capability-developing activities.

    This temporary position will report to the Coordinator of the Capability and Performance Unit (OIC) and the incumbent will perform a range of duties within CAPABILITY focused around focuses on learning strategies, design and delivery of centralized staff development activities and support for capability building world-wide as well as oversight of distance language learning activities worldwide.

    Specific Duties

    1. Design learning needs assessments; propose learning initiatives; and design, implement and coordinate new workshops and programmes in line with organizational needs and incorporating best practices in adult learning.

    2. Develop key indicators to assess the impact of centralized training activities, implement evaluation and measurement activities and analyse results, leveraging the functionality available in the ILO's integrated online Talent Management System.

    Make recommendations for further improvement to ensure return-on-investment (ROI) for the Office.

    3. Advise on, promote and support adoption of e-learning and blended learning approaches and methodologies. Identify, review and introduce new e-learning offerings to address organizational needs.

    Coordinate development of bespoke e-learning products, ensuring that quality, interactivity and instructional design elements are aligned with best practices in the field of technology-enhanced learning.

    4. Manage marketing, publicity and communications strategies for programmes, courses and learning events. Develop online catalogues and activity schedules, manage nomination and enrolment processes, utilising the Learning Management module of the ILO's integrated online Talent Management System.

    5. Provide recommendations on how to develop learning activities within the office, including on-the-job training, group training, e-learning and other developmental initiatives.

    Cultivate the global network of learning coordinators. Leverage online meeting tools (such as WebEx) to reach a global audience.

    Share information on best practices. Provide expert advice on the development of learning strategies. Monitor and report on the use of devolved staff development funds.

    6. In the context of the ILO Office-wide skills-mapping exercise : provide project coordination; support senior management to finalise priority areas, contribute to the design and delivery of scoping and visioning workshops and support the development of tools and templates for data collection and visualization.

  • For each chosen priority area : support the formulation of a skills nomenclature framework;guide the skills-mapping process;
  • analyse skills gaps and resource gaps and propose strategies to address these.

    7. Formulate and update policies and communications related to staff development and performance management. Conduct trends analysis and draft reporting inputs for internal and external bodies in the areas of learning and performance management.

    8. Participate in the procurement processes of External Service Providers in the area of Communication, under the central training funds.

    Contribute to Requests for Proposals (RFPs), Waiver Requests and Terms of Reference. Participate in selection processes and contribute to evaluation reports.

    9. Manage relations and communications with partners, project counterparts, instructional designers, technical developers, facilitators and subject matter experts.

    10. Exchange information with HR professionals in other UN organizations on matters related to performance management, learning and development.

    11. Perform other tasks as assigned including backup of other HR Officers within the branch.

    Required qualifications


    Advanced university degree in human resources management, international relations or social science and related fields.


    Seven years of professional experience in human resources management and / or adult learning, of which at least three years at the international level.

    Demonstrated experience in the field of performance management, language learning, and capability development. Experience in the design and / or delivery of blended learning programmes (including facilitation of virtual / online workshops), or managing learning activities at a global level, is an advantage.


    Excellent command of English and a good knowledge of another working language. Proficiency in a third language is an advantage.


    In addition to the ILO core competencies, this position requires : Technical competencies

    Thorough knowledge of the organisation's HR policies, rules and procedures in the areas of performance management, rewards and language learning.

    Ability to analyse data, identify trends and evaluate effectiveness and impact of policies and programmes in the above mentioned areas.

    Ability to plan and organise work and to provide guidance and training to staff. Ability to provide expert advice. Ability to negotiate persuasively on sensitive and contentious issues.

    Ability to present positions and papers in meetings and committees. Sensitivity to cultural differences.

    Demonstrated ability to use learning management systems, online meeting tools, and other technologies to create effective formal and informal learning environments and opportunities.

    Strong skills in MS Office (Powerpoint and Excel (including formulae, pivot tables and charts).

    Behavioural competencies

  • Communication : Proven ability to write proposals, reports, evaluations and marketing materials concisely and clearly and to communicate effectively orally;
  • Commitment to continuous learning : Keeps abreast of new developments in the area of adult learning, knowledge management and technology-enhanced learning;
  • Teamwork and Collaboration : Good interpersonal skills; ability to establish and maintain effective working relations with colleagues in the organization, implementing partners, consultants and counterparts with sensitivity and respect for diversity.

    Recruitment process

    Please note that all candidates must complete an on-line application form. To apply, please visit ILO Jobs. The system provides instructions for online application procedures.

    Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 2 to 4 weeks following the application deadline.

    Candidates are requested to ensure their availability should they be short listed for further consideration.

    Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.

    In the context of the current COVID-19 pandemic and in view of border and travel restrictions as well as ILO teleworking arrangements, the start date of contracts or transfers to temporary positions will have to be reconfirmed in the context of the evolution of the pandemic.

    Fraud warning

    The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage.

    Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.


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