Customer Service Representative Aircraft Maintenance
Pilatus Aircraft Ltd
Stans, Switzerland
vor 4 Tg.

Was Sie tun :

  • Act as a liaison between customers and Pilatus for all aircraft maintenance inquiries while monitoring open orders
  • Provide price quotes and process price / availability requests from customers
  • Build long term and trustworthy customer relationships
  • Develop and establish efficient business processes for the entire order process
  • Supervision of internal and external KPIs
  • Deputy of the team leader customer support & projects
  • Was Sie mitbringen :

  • Associate or bachelor's degree or equivalent combination of education and experience in aircraft engineering / maintenance
  • Previous aviation experience in a customer-facing role
  • Solid understanding of aircraft maintenance in accordance with EASA Part-145
  • Fluent in English as well as good German and French skills
  • Effective verbal, written, and interpersonal communication skills and excellent customer service skills
  • An organized and motivated personality with a co-operative and open attitude who is able to work with minimal supervision
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