Export Order Management Specialist CS EMEA
Bayer AG
Basel, Switzerland
vor 10 Tg.

Your tasks and responsibilities

  • Steer the Export Order Management Process (EOMP) via theTriangulation model
  • Execute the complete EOMP from order entry until billingincluding order confirmation, change management and ordertracking
  • Responsible for accurate data entry into SAP system; includingorder entry, credits, debits and pricing
  • Perform the EOM return process including buy-backs and creditnotes
  • Generate and approve required export documentation for allshipments
  • Maintain EMEA customer master data
  • Steer alignment of Export Orders with the production planningvia the Central Relationship List (system relation betweenproduction site, material and customer)
  • Coordinate with internal department (Global SCM, Regional SCM,Production sites, S&OP stakeholders ) on materialavailability and timely shipments
  • Consult and provide guidance on all Export related matters toEMEA function, countries and customers
  • Support booking process with freight forwarder to meet customerdelivery requirements.
  • Communicate logistical information to customers andregions
  • Work with logistics provider on equipment and routingissues
  • Respond to and resolves customer inquiries
  • Responsible for updating and maintaining training material anddocumentation in her / his area of expertise
  • Analyze Order Management metrics to identify and implementopportunities for improved performance such as : Open orders, WeeklyOrder Update, Delivery Status, Quantity On Time and in Fullmetrics, Return Analysis and other reports
  • Provide backup support to team members
  • Job Requirements :

  • Commercial training / degree with minimum 4 years of workingexperience in International Logistics
  • Excellent knowledge of core SCM processes including ExportOrder Management, Transport and Trade Compliance
  • Detailed expertise of SAP R3 (SD Module), Microsoft Office andother software packages
  • Good communication skills, team player, result oriented andkeen on working in a cross cultural working environment
  • Ability to effectively interact with internal and externalassociates
  • Acute sense of urgency and ability to make critical decisionsindependently
  • Ability to address and quickly resolve complex situations andset clear priorities
  • Excellent organizational skills and ability to manage andprioritize multiple issues simultaneously
  • Analytical and creative mind
  • Ability to multi-task, prioritize and manage timeeffectively
  • Fluent in English, additional languages preferred
  • Your application

    Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now.

    Job postings will remain open for a minimum of ten business days and are subject to immediate closure thereafter without additional notice.

    To all recruitment agencies : Bayer does not accept unsolicited third party resumes.

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