043 299 56 56).My client is a start-up company in the online-business industry with offices in Zug and Vaduz. On their behalf I amlooking for an experienced and short-term availableDesktop Support SpecialistIn close cooperation with an existent IT-company you will actively support the build-up of new offices in Zug andVaduz.
In this challenging role you will enhance the productivity of the users by empowering them through making ITresources available and accessible.
In addition you will be the first point of contact and assist all employees inmaking the best use of technology in their different roles.
Responsibilities- Provide computer systems troubleshooting and support to corporate user base of users across multiple offices : Windows, Mac and Linux- Provide timely and consistent support, acknowledging and recording all issues and requests- Handle network and desktop setup for New Employees / Visitors and office moves- Installation and setup of servers / network devices like switches, routers, firewalls, etc.
ensuring machines have the latest security patches and complywith company policies- Manage hardware inventory and purchasing requests- Manage printers queues systems- Create documentation for corporate policies and processes- Share knowledge of company corporate tools with the users to ease their day to day work- Support backup and restore policy of users’ equipment- Optimize and automate repetitive tasks- Work on project roll-outs and report their progressRequirements- Minimum 2 3 years of experience in a Desktop support / Technical Support role- Understanding of networking concepts : TCP / IP, LAN / WAN, DHCP, DNS, VPN, Routing, Switching and Firewalls- Exceptional troubleshooting skills on desktops, laptops, mobile devices, printers, fax machines, scanners, copiersand audio / visual equipment (Cisco / WebEx)- Proven experience administering : Microsoft Windows 10, Microsoft Office 2016-2019 and MacOS- Strong skills managing Active Directory (Users, contacts, permissions, policies, groups.