This appeals to you
Define requirements to continuously improve service applications and integrations for Correction Service
Analyse trends and propose optimizations to service operations
Analyse workflows and implement or update best practice to ensure quality standards
3rd Level Support, incident and problem management
Close cooperation with hardware, software development and DevOps teams to bring new features to production
Support the technical departments on definition and implementation of business processes with focus on service management while bearing customer and normative requirements in mind
This is you
We are a strongly interdisciplinary team : Software Application, IT infrastructure and Geodesy therefore you have a proven track record in those areas
You possess a strong service focus
Strong team spirit, the ability to move things forward and to deliver results
You enjoy analytical thinking, conceptual work and you have a strong solution orientation
Your network is your asset you have the ability to inspire people and bring them together
Good communication skills and fluent in English (written and spoken)
Our innovative solutions and products are characterised by the highest efficiency and reliability. Help us to improve the future and join us working on a global success story.
Find out more about and become part of something bigger.