Customer Service Representative /Customer Care Agent
Fortive
Neuhausen Am Rheifall, Schaffhausen, Switzerland
vor 6 Tg.

responsibilities

  • Process sales quotes, orders and service requests
  • Take inbound customer calls for sales and service
  • Ensure that customers receive the right support for their procurement and service needs
  • Follow-up, meet commitments and be very accurate
  • Clarify service related questions
  • Maintain good relationship with the Sales Team
  • Job requirements

  • Customer care is your second nature
  • Excellent support attitude
  • Excellent communication skills
  • Able to work independently
  • Stress resistant, self-motivated, results driven
  • Knowledge of Oracle or Open Uptime is an advantage
  • Good knowledge of MS Office applications
  • Very good French and English is a must, other foreign languages are highly welcome
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