Customer Education & Training Manager - Content Creation
Galderma
Zug, Switzerland
vor 4 Tg.

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration.

Above all, they must be passionate about doing something meaningful for consumers, patients and the healthcare professionals we serve every day.

We aim to empower each employee and to promote their personal growth all the while ensuring business needs are met now and into the future.

Across our company, we embrace diversity and respect the dignity, privacy and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world.

With us, you have the ultimate opportunity to gain new and challenging work experiences and create unparalleled, direct impact.

Job Description

Reporting to the Global Head of Customer Education & Training and supporting our Global Medical Aesthetics Business Unit, this role will be responsible for developing off-line and digital content for Education and Training purposes globally.

Job Responsibilities

  • Act as an expert on the aesthetic use of Botulinum toxin, Biostimulators and Hyaluronic Acid products
  • Maintain up to date level of knowledge of Botulinum toxin, Biostimulators and Hyaluronic acid products by means of regular and continuous review of information of own and competitor products
  • Produce, coordinate, and manage content for training and education purposes
  • Ensure the integrity of all scientific data used in all training materials by close collaboration with GMA
  • Create content for training and education for new launches
  • Create content for online Customers training and education
  • Collaborate with education and learning agencies as needed
  • In collaboration with internal and external stakeholders, ensure compliance with Galderma code of ethics and local and international standards and regulatory requirements for medical device, pharmaceuticals, and cosmetic products
  • Requirements

  • University Degree in Science, Pharmacy, Nursing or Medicine
  • Graduate training in Dermatology, Surgery or Aesthetic Medicine is an advantage
  • Previous experience in Medical Aesthetics is preferred
  • Minimum 10 years of experience in an international pharmaceutical company in the similar role
  • Ability to create the content for training and education purposes
  • Knowledge of international regulations and GCP of medical device, pharmaceuticals, and cosmetic products
  • Demonstrated ability to work as an individual contributor and as a member or leader of a team
  • Proven verbal and written communication skills
  • Ability to work cross-functionally and cross culturally
  • Fluency in English
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