Global IT Business Analyst – Mobile Salesforce
Hilti
Switzerland, Buchs
vor 5 Std.

Global IT Business Analyst Mobile Salesforce

What's the role?

As the leading customer relationship company in our industry, we are seeking a highly motivated and extraordinary personality to drive innovative and challenging projects in the area of sales and marketing.

As an IT Business Analyst, you will act as a bridge between the business stakeholders and IT to gather, analyze, and evaluate business requirements to translate them into system solutions.

Who is Hilti?

We provide leading-edge tools, technologies, software and services for the global construction sector. Hilti is a multicultural workplace with 127 different nationalities committed to global teamwork.

Global IT within Hilti is a truly global team with main hubs in Buchs (Switzerland), Kuala Lumpur (Malaysia) and Plano / Tulsa (USA).

All locations have highly competent teams who work very closely together. Hilti s Global IT team is known for their focus on sustainable value creation by translating latest IT innovations into value creating solutions & services.

What does the role involve?

You will assume the ownership of business processes from IT perspective and be the focal point for internal and external teams to identify business’s actual needs and gather business requirements.

For this, you will perform in-depth evaluation and verification of the capabilities related to the solution, including the analysis of economic and operational feasibility.

Consequently, you will define and advise on IT-supported enterprise process and system solutions to maximize operational efficiency and effectiveness.

Your job involves hands on work like configuring processes, developing specifications for IT solutions as well as implementing and testing enhancement requests.

Your will work according to agile methodologies to translate business processes into IT solutions considering the standards and requirements are met.

Drive customer engagement in the core of a company with a direct sales model : Sales & Marketing. With approximately half of Hilti’s more than 29,000 worldwide employees working in sales, more than 250,000 daily customer interactions and one consolidated global CRM System, we have outstanding possibilities to learn and build long lasting and trustful relationships.

Experience the unique combination of a direct sales model, a premium brand, and new possibilities offered by digitalization!

What do we offer?

Show us what you’re made of and we’ll offer you opportunities to move around the business to work abroad, experience different job functions and tackle different markets.

It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities -

developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction.

Additionally, we offer you a wide range of benefits.

For families, these may include day care for your kid. For the sportspeople, these include a free in-house gym or benefits for bike and ski services.

Why should you apply?

We have an excellent mix of people, challenging and developing you every single day! Success at Hilti is down to teamwork and ability, no matter what your background is.

What you need is :

  • Master’s degree in Information Technology, Computer Science, or in a related field
  • Proven track records of project deliveries in the area of sales and marketing
  • A strong personality and focus to achieve results
  • Solid business process understanding in sales cycle, opportunity management, multi-channel marketing, customer / social interactions, and service management
  • Excellent communication and influencing skills
  • Good command of English is a must
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