As an End User Computing IT Specialist you will bring a key contribution in realizing our mission: to provide the most efficient, appreciated and trusted digital workplace management to millions of corporate workers. Your key activities will involve:
Using the experience you have gained from roles within IT Department Operational roles to build effective solutions using Nexthink technology to increase the digital employee experience management of millions of employees.
Identify, research and explore new use cases, new areas of opportunity, new requests from our customers and consultants and build these solutions to help drive Nexthink’s innovative and actionable Library of solutions for our customers.
Design and deliver the Nexthink solutions with the highest level of quality to reinforce the gold standard our customers are expecting from us.
Contribute to all areas of Nexthink with ideas, thoughts, musings and designs on how the Digital Employee Experience can be improved across our customers Corporate landscapes.
You are extremely passionate about solving challenging, real-life problems. You recognize the frustration a poor digital experience can bring from your experience in IT Operations and have a passion for being able to deliver solutions to eliminate it.
- Experience of having worked in IT Operational Environments, ideally support roles, with an understanding of how IT functions within a business environment.
The ability to work calmly and smoothly under pressure. If it’s Wednesday and you need to deliver on Thursday, it’s an exciting challenge, not an annoying deadline.
Technical understanding of how IT technology works. Knowledge of the core principles that make up Business IT – desktops, servers, Active Directories (and now Azure Active Directories) for example, are familiar principles to you and you can talk confidently with colleagues as you design Digital Experience Solutions around these topics.
Good understanding of networking principles, particularly when it comes to client connectivity such as Default Gateways, VPN’s and IP Tunnelling concepts.
Scripts make sense. While you might not know every commandlet there is in PowerShell, you understand functions, datatypes, branches and loops and can hold meaningful conversations with colleagues around how a script may solve a particular challenge.
You can deal with stakeholders, work as part of a team, go the extra mile and confidently relay information to different levels within the organization.
You have written and spoken English to a high level.
Overall, you want to make a difference. You don’t want a job, because it’s a job. You want a role where you can see the solutions you build making your company win in the market.
This is an exceptional opportunity to join a fast-growing, successful and innovative company. Nexthink allows you to thrive in a unique work environment where the emphasis is on excellence, innovation, openness and collaboration.