Business Analyst Interaction Center 100% (f/m/d)
Mettler Toledo
Nänikon-Greifensee, Zürich, Schweiz
vor 6 Tg.

Ihre Aufgaben

Our Mettler Toledo International Inc. Department enables the company in all aspects of our global business. The department itself is a global organization with hubs in Switzerland, the US, China, Malaysia, and Poland.

In addition, we are working with several vendors to enhance and supplement our internal organization. In order to strengthen the management of those vendors, we are looking for an Business Analyst Interaction Center 100% (f / m / d)In this role, your responsibilities would include :

  • You will develop the Interaction Center template and drive the changes aimed to add business values
  • You will conduct as-is analysis, identify process gaps and guide business process improvements and drive and lead Unit Roll in and Retrofit to the latest IC solution release
  • Furthermore you will ensure day 1 business readiness and smooth go-live of roll-in units
  • Provide continuous Process documentation and maintenance of training materials belongs also to the tasks as leading and training of the key-user teams through all the stages of a project including managing stakeholders of local Management during the project roll-ins and extension projects
  • You will create and maintain User Stories, collaborating closely with Product Owner to set the Backlog priority
  • You will work closely with the IC Product Team to ensure the quality of the solution released
  • Last but not least you will collaborate with the Business Analysts from other Teams to analyse the process end to end
  • Ihr Profil

    Following requirements are necessary for this role :

  • You have a bachelor degree in Business Administration or Business Informatics
  • You have at least 3 years working experience in requirements management, process knowledge and / or project management gained in the manufacturing industry
  • You are experienced in project scheduling, project cost control and risk management
  • You have strong analytical and problem-solving ability combined with good communication and presentation skills
  • You are familiar with proactive leadership and teamwork with international teams and different cultures
  • You are an organized, structured and self-driven person who knows how to drive projects to a successful objective
  • Language skills : Proficient in English (written and oral), German would be a big plus
  • Are you interested to work within a dynamic organization with strong opportunities for advancement? We are looking forward to your online application!

    Über Mettler Toledo

    METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals.

    We operate throughout the world with a culture shaped by innovation and international flair.


    We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity.

    For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us .

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