Physical Appliances Engineer
Nozomi Networks
Mendrisio, TI, Switzerland
vor 11 Tg.

Nozomi Networks is the leader in Industrial Control System (ICS) cyber security and is a fast growing company.

We know that the quality and drive of our team is what defines us. We strive to hire extremely talented people and then we help them succeed.

If you are passionate about revolutionising industrial cyber security, please consider joining us.

This is an exciting time to join the team if you aspire to grow and shape Nozomi product and processes.

Job Summary

As member of the engineering team, you'll be working to support company growth and success by evaluating, improving, integrating and documenting the Physical appliances we ship worldwide.

You'll interact with our product developers and technicians to ensure the product we ship is always aligned to the expectations of the top customers worldwide.

Principal Job Duties

  • Evaluate embedded platforms designs and manufacturers, propose design alternatives and improvements.
  • Ensure the Hardware platforms life cycle is planned and executed correctly, coordinating with Product owners.
  • Troubleshoot and analyse appliances integration issues.
  • And act as escalation engineer for integration issues coming from partners and customers.
  • Provide technical support to our user base
  • Produce technical references, product documentation, guides and compatibility matrixes to the products and add-ons.
  • Job Requirements

  • Good English Written and verbal communication skills
  • Good interpersonal communication and customer service skills are needed in order to work successfully with customers, partners and colleagues.
  • Strong aptitude toward learning new tools and devise new solution based on changing company needs.
  • Good problem solving and root cause analysis skills.
  • Capacity to prioritise tasks and assignments.
  • Working hours flexibility, in order to cooperate worldwide.
  • Willingness to travel worldwide, even on short advice.
  • Required skills-sets

  • Good understanding of computers architectures and working.
  • Experience and understanding of Network physical, transport and network layers.
  • Experience with Unix systems administration
  • Experience and understanding of network switching and segmentation, port / VLAN mirroring and Fiber Optics ethernet networking.
  • Responsibility and interaction

    The successfull candidate will use his skills and experience to handle requests and issues coming from customers, partners and colleagues.

    Education and experience

    We expect this job to require a degree in electronics, telecommunications or information technology engineering. Adequate experience must be a replacement for the academic title.

    Previous experience working as technical documentation writer for electronic systems or as IT / OT product engineer.

    Our values

  • Automate everything possible, so that humans can concentrate on the interesting stuff
  • Continuously Improve code, processes and yourself. We encourage to attend conferences and offer training classes
  • Benefits

  • flexible work hours
  • generous vacation plan
  • new MacBook Pro + Monitor
  • free coffee
  • a nice view on the Swiss Alps
  • At this time, we will not sponsor a new applicant for employment authorisation for this position.

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