Senior Regional Technology Support Engineer - Engineering Division - Zurich - Associate
Goldman Sachs
Zurich, Switzerland
vor 4 Tg.

Job Description

What We Do At Goldman Sachs, our Engineers don’t just make things we make things possible. Change the world by connecting people and capital with ideas.

Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.

Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions.

Want to push the limit of digital possibilities? Start here. Our Team Our team of engineers builds solutions to the most complex problems.

We develop cutting-edge systems and processes that form the core of our key business and enable transactions to move in milliseconds.

We provide real-time access to critical deal information and crunch billions of data points each day to inform firm-wide market insights and strategies.

Enterprise Technology Operations team ( ETO ) members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.

The Swiss ETO Technology team provides service and support for a local desktop solution, remote connectivity platform and servers supporting both infrastructure and business applications.

This is an Associate level position based in the ETO team in Zurich, working with the broader local technology team comprised of application developers and technology risk professionals.

The Swiss Technology team work with global product engineers across the Firm to ensure new products are integrated into the Swiss infrastructure with consistency and quality.

How will you fulfil your potential?

  • Provide user support to Swiss Bank users for all onshore technology assets (Desktop, server incl. Trading infrastructure, Voice systems and Conference rooms)
  • Operate our systems management, patch and configuration tools to ensure platform security and consistency
  • Develop processes to streamline and automate existing tasks, reduce team workload, and improve support to internal clients
  • Analyze and resolve cases escalated by end users and 1st level support teams
  • Strong team player working collaboratively in a global team with knowledge sharing and team work at its center
  • Awareness of, and preferably practical experience of the Swiss Banking Data Privacy / Secrecy laws
  • Engage with application development and business teams to provide end-to-end delivery of appropriate platform solutions
  • Providing technical support in complex environments and interacting with non-technical and technical users
  • Expected to build an understanding of the technology systems and flows that underpin the businesses in the Swiss Bank
  • Basic Qualifications

  • 6-7 years technology experience in financial services and international environment a must
  • Proven track record in engineering and maintaining a technology platform in regulatory environment
  • Windows platform technologies, support and process lifecycles in enterprise systems using Windows Systems Management and Patch Management Technologies
  • Relevant experience of implementing core infrastructure and cloud-based services and architecture (e.g. Azure)
  • Windows administration and troubleshooting skills for Microsoft Windows desktop (Windows 10) and server platforms (Windows / / ) and Office
  • Experience with various enterprise products including Citrix XenApp / XenDesktop, Microsoft Exchange, SQL, SCOM
  • Experience with one or more programming and scripting languages : Power Shell, WMI, WSH, Perl, Python, .NET
  • A good understanding of general infrastructure technology (OS, email, database, storage, network)
  • Experience of desktop and server virtualization using technologies such as ESX and / or HyperV
  • Hands on experience of network technology and components, in particular network segmentation and use of firewalls
  • Ability to work in a fast paced environment
  • Excellent analytical and problems solving skills
  • Excellent interpersonal and communication skills (verbal, written)
  • Preferred Qualifications

  • Administration and troubleshooting of LINUX platform technologies in enterprise environment
  • Experience working with storage systems and relevant products (E.g. DELL / EMC VMAX, Netapp)
  • Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more.

    We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

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