Director of Spa
Marriott
Verbier, Wallis, Switzerland
vor 5 Tg.

Job Category Spa

Location W Verbier, Rue de Medran 70, Verbier, Wallis, Switzerland VIEW ON MAP

Relocation? N

Position Type Management

About the property

W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. What's hip, fresh, and cool, always balanced with what is comfortable and cozy.

W Verbier is the first alpine escape of W Hotels Worldwide and was honored to be named both Switzerland’s Best Ski Hotel and World’s Best Ski Hotel - 2016 by the reputed World Ski Awards organization.

Perched at 1531 meters and located on the Place Blanche, the heart of the Medran Project, the hotel will be conveniently located next to the main gondola offering immediate access to the 400 kilometers slopes of ski, biking and hiking terrain, ensuring a memorable experience.

Open all year around, W Verbier offers 123 rooms for jet setters seeking extraordinary travel experiences, 6 different bars and restaurants, and the signature AWAY® spa in collaboration with Switzerland’s most famous beauty brand, La Prairie.

Whatever else guests need to amp up their stay, all they need to do is ask. The renowned Whatever / Whenever service team is available to make it happen 24 / 7.

About your role

W hotels redefine the concept of a destination SPA, offering a place where the mood is set to decompress and treatments are always a treat.

The only AWAY® Spa in partnership with La Prairie in Switzerland is included 9 treatment rooms, a nails bar, a hammam, jacuzzi and steam rooms + FIT® Fitness Center 24 / 7 that has everything you need to stay in shape, and last but not least our glamorous indoor / outdoor-heated WET® Pool.

As "Talent", you represent W lifestyle to our guests. You are the soul behind the brand and you bring it to life. W Talents are as unique as the brand itself and are personally engaged from a lifestyle standpoint to the warm, witty, welcoming environment of the brand.

AN EXCITING CHANCE TO JOIN THE W VERBIER TEAM OPEN 365 DAYS A YEAR

As a Spa Manager you will take full responsibility for the operational and financial control of AWAY Spa ensuring complete viability the spa.

To ensure that the highest standards are adhered to, and that guest experience exceeds expectation. To support the Executive Assistant Manager and establish and maintain marketing objectives, operating criteria, programming, budgeting, VIP guests, staff relations and training.

ESSENTIAL FUNCTIONS :

  • To achieve agreed commercial targets at AWAY Spa through the planned coordinated development of the facility and the implementation of the treatment and activity program.
  • Develop concept-planning, menu of services, retailing, merchandising, marketing and product development at AWAY Spa.
  • To analyze monthly financial and statistical reports and propose recommendations regarding policy and operation at AWAY Spa;
  • taking into account competition, occupancy and usage, market share and achievement of targets.

  • To establish and ensure a cost effective wage structure based on productivity and efficiency.
  • To liaise with the Hotel Sales and Marketing Manager in the preparation and development of marketing plans for the year and co-ordination of all promotional plans and projects for the facility.
  • To effectively integrate the Spa within the Hotel Marketing Strategy and to ensure ongoing representation of AWAY Spa, both internally and externally.

    To ensure that the members are kept informed of all the activities and development at AWAY Spa, both in the form of internal and external advertising and the publication of a regular newsletter.

  • To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene.
  • To maintain and update equipment, product, service and standards as required.

  • To deal with problems, enquiries and complaints from Spa clientele. To interact professionally with guests, members, and members of staff
  • To be responsible for instigating progressive, professional and well organized training and assessment of Talent and to conduct performance appraisals as required.
  • Oversee weekly schedules, attendance sheets, sick leave and holiday arrangements.

    Requirements

    In the know about Spa trends / Fit activities / / Retreat Concept

    At least 3 years working experience in the same position in a luxurious SPA

    Hotel Luxury Experience

    Fluent in French and English

    Seasonal experience is a +

    Passion for Fashion Music Design and Fuel

    Be detail oriented and have a passion for giving guests an exceptional experience.

    Due to visa restrictions only applicants from Switzerland and European Union can be considered.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set.

    Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

    We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less.

    W guests soak it in and live each day with a mantra : Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

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