Accountabilities The (Associate) Banking Software Specialist : Conduct analysis with business representatives to formulate technical solution design / specifications, identify and prioritise new business requirements in order to produce applications in line with business needs Provide 2nd level user support, channel and prioritise enquiries from end-
users, provide analysis of technical incidents, identification of temporary workaround, follow-up of resolutions in co-operation with other IT teams and the external software vendor Prepare and execute test cases, notably for product and integrative testing Take project management responsibilities : coordinating the implementation of new or enhanced software solutions in order to ensure the completion of project within set time, budget and quality objectives.
Streamline the communications with the software vendor ION / Wallstreet and the functional Support team for problem resolution Participate in the supervision of consultants involved in maintenance and project activities under the responsibility of the Head of unit.
Typical qualifications University degree, preferably in computer science A degree or certificate in banking or finance would be an advantage Typical experience At least 3 years’ professional experience involving requirements analysis, programming and 2nd level support on WallStreet Suite or other front-
to-back Banking packages Key technical / professional knowledge and skills Technological expertise in IT, including the design, development, implementation and maintenance of information management systems Knowledge of one or more Banking packages such as ION / WallStreet Suite, FIS / Sungard Apex, Front Arena, Murex, Calypso, Misys, Summit, Temenos, Sophis Sound technical background in programming and scripting languages (Unix shell, Python, Java, PL-
SQL) and DBMS Systems (Oracle and / or Sybase). Some knowledge of IT applications architecture and IT infrastructure Knowledge of project management principles, methods and practices Knowledge of financial instruments (such as bonds, derivatives, repos) and business processes (such as post-
trade processing) Very good communication skills (within teams and to management) Excellent knowledge of English and / or French(*), with a good knowledge of the other.
Knowledge of other EU languages would be an advantage). Core competencies Achievement Drive : continually keeps an eye on performance, focusing on improving it, showing drive and determination to meet short and long-
term goals. Change Orientation : Adapts to differences and changes in the environment; takes a flexible approach to reach outcomes.
Collaboration : Works cooperatively as part of a team; works collaboratively with peers across organisational boundaries based on a genuine interest in and an accurate understanding of others and their individual perspectives and concerns.
Organisational Commitment : Is willing to commit to an organisation whose mission is to support Europe and is open to diversity, and to align her / his own behaviour with the organisation’s needs and intrinsic values, acting with integrity in ways that promote the organisation’s mission, policies and rules.