Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work.
Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work.
We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.
1B, but we’re just getting started.
Sales & Customer Operations is a multifaceted, global team dedicated to a low-effort, high-satisfaction experience through experts handling inquiries, delivering high touch support to internal functions (Sales, Marketing, Finance and Customer Success organizations) and Customers.
Develops and maintains positive relationships, coordinates with internal functions and Customers to ensure inquiries, order booking are handled appropriately and in a timely manner.
Your responsibilities :
Review of all terms and conditions according to existing customer protocol with close follow up to ensure timely delivery
Propose solutions and efficiencies to resolve customer issues, ensuring customer needs are always met
We are nearly 700 employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink.
We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life.
We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.