IT Architect: Workplace Services
F. Hoffmann-La Roche Ltd
Basel Diabetes Care Headquarter,Basel-City,Switzerland,
vor 38 Tg.

The Global IT Architecture team is responsible for the design and governance of an ecosystem of technologies that, today, supports technology services that support Roche Diabetes Care business functions.

The architects in the team are responsible for individual domains. The role of each architect is to transform a domain to meet evolving business functions as the company undergoes its digital transformation.

Roche Diabetes Care IT operates an outsource model where 80% of design, operation and maintenance of the technology ecosystem is carried out by a small number of IT service partner companies.

The Global IT architecture team is part of the 20% internal management structure. The Head of Global IT Architecture is a member of the IT Leadership team reporting to the Global Head of IT.

This is an exciting opportunity to join a new, developing team that will be responsible for building a new Enterprise Architecture repository and also for the on-

going architecture governance of transformation projects.

The ecosystem, run by outsource partners, will have specialist engineers responsible for technical configuration, change impact assessment, optimization and other hands-

on’ technical functions. Each IT architect will be responsible for the relationship between IT partner engineers working in their domain and for creating groups of technical excellence that will strive for continual improvement and cost optimization.

Engineers will not report directly to an architect but will work in an architecture community model that will collaborate within an architecture domain and within wider, cross-

domain activities and projects.


For the Workplace architect, the desired outcome is to have a single workplace architecture in place that will support all users during execution of business functions.

The workplace will be universal for all Roche Diabetes Care users. The architecture must support any future Roche Diabetes Care business strategy.

The workplace architecture must be seamless to end users, easy to use and provide all typical workplace IT services. All services must be resilient, reliable and performant.

It must allow perfect interaction with other workplace services in the Roche Group and be built on a cost-effective technology ecosystem with a minimum number of technology providers.

A critical success factor will be that end-users will not notice workplace services because they just work’.

The workplace must be secure and information within it must be protected against accidental or malicious use.

The logical elements of the workplace architecture will include but are not limited to :

  • User devices including desktops, laptops, tablets and other mobile devices;
  • Microsoft and Apple OSX operating systems;
  • A Microsoft office productivity and collaboration environment;
  • Information security (in collaboration with the data and integration architect);
  • User identity management;
  • Remote device management;
  • Mobile device management;
  • Workplace support process definitions;
  • Workplace support service management applications and monitoring;
  • Virtual desktop environments for remote partner access.
  • Responsibilities

    The workplace architect will be responsible for the documentation of the as-is workplace architecture for Roche Diabetes Care and how its workplace integrates into the wider Roche Group workplace architecture.

    The workplace architect will own the relationship with workplace engineers (who are part of the outsource IT partner organization) to document and maintain the as-

    is architecture services. The architect will be responsible for fostering an approach to quality for all architecture deliverables that will be completed in collaboration with the engineers.

    The workplace architect will be responsible for defining the vision for workplace services in a future, cost-effective, performant environment.

    The architect will collaborate with the Workplace engineers to continually improve services and reduce costs.

    The workplace architecture will document the as-is and to-be workplace environment that will combine elements from Roche Diabetes Care and Roche Group.

    The workplace architect will be responsible for ensuring to-be integration designs and technologies will have sufficient performance and seamless integration (Microsoft


    Apple) to meet demands of all future business functions.

    The workplace architect will be responsible for ensuring that all Roche Diabetes Care workplace information is secure by design (in collaboration with the Data and Integration architect).

    This will be done in collaboration with data and integration engineers as well as other IT security groups within the Roche.

    It is envisaged that there will be a single, unified approach to information protection.

    The workplace architect will be responsible for representing the IT architecture team for all IT workplace, workplace security topics in a range of meetings and forums.

    These will include design workshops, architecture review boards, architecture community meetings and specific architecture consulting and troubleshooting meetings.


    The candidate will have worked as part of an enterprise architecture team in a large, multi-national organisation.

    The candidate will have experience working in an organisation with heavily-outsourced IT services that includes design, operations and maintenance.

    The candidate will have strong, practical experience in information policy and data definition / modelling and information governance.

    The candidate will have strong, practical experience of workplace and mobile technologies (Microsoft Windows, Azure, Office 365, Google, Apple OSX)

    The candidate will have experience of leading a small team of architects and / or developers.

    The candidate will have worked in a secure workplace information environment that will protect information at levels necessary for Pharma business operations that also extend to external business partners.

    The candidate will have great interpersonal skills and will be capable of facilitating and leading a variety of meetings, briefings and workshops with a wide range of technical and non-technical participants.

    The candidate must be able to demonstrate a broad working knowledge of existing and emerging technologies that will be applicable to transformation of the Roche Diabetes Care workplace architecture.

    It is essential that the candidate is completely fluent in English language and must have strong, technical writing and illustrating skills.

    A second language is desirable but not essential : German and Spanish will be useful.

  • At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-
  • focused healthcare groups. Our success is built on innovation, curiosity and diversity.

    Roche is an equal opportunity employer.

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